Creating Canned Responses for Tech Community Posts

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If you have logged a number of issues in our space, you  may find the following tip helpful. You can use macros to create canned or boilerplate posts on Tech Community, making it that just that little bit quicker to send us your feedback.

To set up a macro for boilerplate text:

  1. Sign in to the Office International community
  2. On the top right go to My Settings complete profile
    1 MySettings.png
  3. Go to the Macros tab
    2 Macros.png

  4. Enter a name in the Macro Title field e.g. Office International Feedback
    3 Macro Title.png

  5. In the Macro box, enter your boilerplate text. You can use HTML tags. If you use the boilerplate text below (or something similar), it will help us manage and investigate your issue quickly:

    Office Product/App/Service Name:

    Affected language:

    Issue description:

    Current Translation:

    Suggested Translation:

    Corresponding English Text (if known):

    Steps to reproduce the error:

    Reason for change:

    Build Number or Location/URL:


    Screenshot/s: Please include screenshot/s.

  6. Click Save

To add your boilerplate text to a post:

  1. Start a new post
  2. In the comment area, place your cursor where you want to add the boilerplate text

  3. Open the Macros menu
    4 Post Macro.png

  4. Select the macro you want to add
    5 Office International.png


Source : : Blogs

My Advisor announces a simpler way to access resources

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MyAdvisor offers practical guidance tailored to your Cloud Voice deployment needs, including recommended resources and network planning, MyAdvisor is your Cloud Voice champion, guiding you towards long term operational success for Cloud Voice and Meetings.

Based on your feedback we have simplified access to much of the great content on MyAdvisor by removing the need to sign up and sign-in for access to and download assets.


With MyAdvisor, you can access guidance materials and tools to help you in whichever stage your deployment is in; be it the early planning stages, mid-deployment, or ongoing maintenance, MyAdvisor helps you to ensure your long-term goals. As your deployment advocate, MyAdvisor offers:


  • Networking Planner: A tool set to help you calculate and organize your network bandwidth needs for Skype for Business and Microsoft Teams
  • Deployment Guidance: Assets to help you in your Plan, Deliver, and Operate phases of your deployment
  • Feature Guidance: Further guidance into additional Skype for Business and Teams features
  • Academy: A training center with videos and a customized plan to bring you up-to-speed with Skype for Business and Microsoft Teams

To make MyAdvisor more assessible to you, our redesigned site to show you the capabilities of MyAdvisor without the added requirement of signing in! Now, without sign-in, you can:

  • View deployment guidance for help with your deployment(s)
  • Learn about new feature guidance for your deployment(s)
  • Download deployment and feature guidance assets
  • Watch training videos directly via our Academy
  • View a sample calculation for the Network Planner to help you with your own calculations
  • Easily store your preferences throughout the entire MyAdvisor site

Network Planner.png


We will still require you to sign up and sign in for certain activities such as completing your Network planning activities where you will want to come back over time to review and update your planning activities.

With this update, we encourage you to visit MyAdvisor and navigate through each section to take advantage of the benefits of MyAdvisor for your deployment. If you have any suggestions on how we can further improve MyAdvisor, please feel free to submit your suggestions here

Source : : Blogs

Improving People in Outlook for Mac (Insider Fast)


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The contact card has been redesigned to put your contacts’ key details front and center. Click on any name in your messages or events to access email and IM addresses, phone numbers, and other details, such as organization chart.


Contact home

Contact home

Contact details

Contact details

View contacts in organization

View contacts in organization


The new contact card is available in Insider Fast starting in version 16.11 (180214) and requires activation via Office 365subscription.


View the new card from the contact photo or contact name, using either mouse click or space bar key:


Click or press contact photo

Click or press contact photo

Click or press contact name

Click or press contact name


We would love to hear from you as we make improvements in Insider Fast, so please provide feedback and report issues via Help menu > Contact Support. If you would like to see other enhancements in Outlook for Mac, please vote for your feature request via Help menu > Suggest a Feature.


Known issues:

  • Contact photo in the new card may differ from the photo in the message or event
  • The new card doesn’t have alias or local phone number fields seen in the old card
  • The old card is showing for distribution lists
  • The new card is not supported for macOS Yosemite (verison 10.10)

Source : : Blogs


Conquer time with new features in Microsoft Planner


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Teams and individuals depend on Microsoft Planner to get organized quickly, work together effortlessly, and stay on the same page—no matter how large or small the project. Four new features for Planner will give you greater visibility into project schedules, let you group and filter tasks, allow you to receive notifications of upcoming deadlines, and soon you will be able to publish tasks to your Outlook calendar.

Here is an overview of the four new features.

  • Schedule view—Meet deadlines, plan ahead, and understand project status with the ability to view your task schedule. In addition, weekly and monthly task views allow drag-and-drop scheduling. Read the support article for more details.

Screenshot displays the Schedule view in Microsoft Planner.

  • Group and Filter options—The Group and Filter options in Planner give you deeper insights into your tasks to help you meet key deadlines. For example, filter your tasks by due date to better understand approaching deadlines. Or use the Group feature to view tasks that have not been started, so you can prioritize your work.

Screenshot displays the Filter dropdown in Microsoft Planner.

  • Due date notifications—Receive an email notification summarizing tasks due in the coming week—and stay on top of your approaching deliverables.

Screenshot displays Due date notifications in Microsoft Planner.

  • iCalendar format feed (coming soon)—Make better scheduling and time-management decisions by publishing tasks to your calendar. By adding your tasks to your Outlook calendar, you’ll never lose track of current and upcoming tasks—helping you meet your deliverables.

Screenshot displays the iCalendar format feed Publish prompt in Microsoft Planner.

These features have been among the top requests on the Planner UserVoice forum. Schedule view, Group and Filter, and Due date notifications are now available to all Office 365 subscribers. Outlook calendar integration via the iCalendar format feed is rolling out soon. We look forward to your comments and feedback. Feel free to submit feedback through the Planner UserVoice forum. Visit Planner now!

New to Planner?

There’s never been a better time to start using Planner! With these new capabilities, Planner is a complete solution for task and work management. Planner is part of the Office 365 productivity suite and is fully integrated with the other Office 365 applications. And if you’re already using Microsoft Teams, you can host a Planner Plan inside your Teams workspace, so everybody can collaborate in one place. You can also link a Planner Plan to a task in Microsoft Project Online, so your team can track tasks and work details in Planner even when that work is part of a larger Project plan being tracked in Project Online.


Source : : Blogs

Introducing New Connectors in Access Microsoft Dynamics and Salesforce


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we shared our plan to add a set of modern data connectors that will enable Office ProPlus customers to expand what is possible in their organizations.

Today, we are pleased to announce the addition of two new connectors in our portfolio: Microsoft Dynamics and Salesforce. These two connectors are rolling out to customers with Office 365 ProPlus, E3, or E5 plans.


Access includes a rich portfolio of external data connectors, among which you can find SQL Server, Azure SQL, Excel, SharePoint, Oracle, and more.

The new MS Dynamics and Salesforce data connectors in Access can be used in a variety of scenarios, supporting importing from, or linking to external data sources.



Extending the portfolio of external data connectors enables new scenarios for Access customers who wish to integrate line of business data from multiple data sources into one coherent solution in Access, and we will continue to release connectors to connect modern data sources to Access.

Keep the ideas coming
If you have other suggestions and ideas for the next version of Access

Source : : Blogs

Skype Operations Framework July 2017 Update


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We are excited to announce what’s new in Skype Operations Framework (SOF), since our April 2017 release, to showcase customer success and how we’ve improved your SOF experience.

  • Published additional stories of customer success with Skype for Business Online.
  • Launched a new workbook to help customers / partners plan for success as a first step in their journey.
  • Delivered a new Skype Academy experience.
  • Simplified key Deliver and Operate assets, based on customer/partner feedback.
  • Extended the coverage of SOF to cover 3rd-party hardware/software/services.

New Customer Success Stories

SOF has helped customers not only deploy Skype for Business, but realize the many benefits by leveraging the SOF framework, including cost savings, infrastructure streamlining, and delighting employees. To showcase this success, we added new customer success stories of customers who have successfully deployed Skype for Business E5 workloads by leveraging the SOF framework.

Customer success.png


Planning for Customer Success Workbook

Before delving into SOF, we’ve learned the importance for customers and partners to identify and understand critical considerations in the early Planning stages and created the Planning for Customer Success Workshop. To accompany this workshop, we’ve created the Planning for Customer Success Workbookto showcase business value and the benefits of Skype for Business within an organization, rather than focusing on technical implementation.


New Skype Academy Experience

When we started providing technical and SOF readiness training through Skype Academy, we only had a few Readiness sessions available. However, over the last year, our training materials grew substantially, so we decided to add a few new features to Skype Academy. Our goal is to give customers and partners a better learning experience, including personalized training plans, the ability to add/remove training assets to your plan, and the ability to track the progress of your learning path.

To find out more, please visit the full launch blog here.


Learning pref pic 2.png


SOF Simplification

We strive to make it easier for customers and partners to leverage SOF. As part of this release, we consolidated several assets in the Deliver and Operate phases based on your feedback, and we continue to work on further simplification going forward.


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As part of this initiative, we have updated the Get Deployed and Cloud Migration interactive guides and their associated downloads and navigation.

We have updated the training here on Skype Academy with the new assets.

Direct Links to Assets

Deliver Phase

Testing Guidance Delivery Guide

User Enablement Delivery Guide

Site Rollout/Migration Planning Delivery Guide

Adoption Guide

Operate Phase

Basic Troubleshooting Guide

Usage Measuring Guide

CQD for Skype for Business Online-Delivery and Operations Guide

Hybrid Management and Operations Guide

Hybrid Environment Monitoring Guide

SOF Aligned Partner Assets

We are very proud to launch an exciting, new extension to SOF. We are publishing SOF-aligned guidance, created by our key partners, to help you integrate their hardware / software / service as part of an SOF project.

This SOF practical guidance, provided by our key partners, builds on top of the SOF assets and gives you the project information you need, through the lens of Plan, Deliver, and Operate. We continue to iterate on SOF, and you should expect future updates to SOF-Aligned Partner Assets.

AudioCodes is the first partner to provide this level of guidance with additional partner guidance to follow soon. Please visit the SOF Aligned Partner Assetspage to download their first version of this asset.


Please join the conversation in the SOF Community and share your thoughts and experiences, about our new updates and more, via our feedback site.

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