Office 365 and Microsoft 365 Training for your Business

office 365 business purpose

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We released new Office 365 training last year. Since then we’ve heard positive feedback and requests for more!

So now we’ve made it easy to find the latest training direct from the Office 365 or Microsoft 365 admin center – choose the training option that interests you.

Admin Center.png


New training way-finder

Choose “Train yourself” to get training for business owners, admins, or IT Pros.  You’ll also find new training for Teams and Yammer plus Microsoft 365.


Office 365 training for small businesses

For small business owners or admins, learn how to set up Office 365 for your business, use communications tools for email and meetings, store and share files in the cloud, and manage your employees and the service in the Admin center.

Small_biz_train.pngShort videos help you get started with Office 365.

For routine admin tasks like reassigning licenses, you’ll find a series of short videos under Management tasks.

Management tasks.pngTraining options

Office 365 training for IT pros

For enterprise admins or IT pros, ramp up on critical skills for Office 365 deployment, administration, and internal help desk support. Choose the LinkedIn Learning option in the admin center to view over 7 hours of premium video training for free in partnership with LinkedIn Learning. There you will find the option to get a LinkedIn Learning trial or paid subscription if you like.

LIL.pngVideo training brought to you by LinkedIn Learning

Office 365 training for end users

For everyone else, including employees and end users, get the most out of Office 365 with training, Quick Start guides, templates, infographics, cheat sheets, and more. Choose Train your people in the Admin center .Training_Center.pngOffice 365 Training Center

Let us know what you or your customers think. What did we miss? What could be better?

Thank you! Susan Potter & Tom Werner, Office 365 Content. : Blogs

Mastercard disrupts payment industry with innovation driven by Microsoft 365

Mastercard disrupt

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Disruption in the payment industry is all about simplification, expedience, and secure global connections. Master card is leading the charge to a “world beyond cash,” creating products and services such as the company’s new digital wallet, Master pass, and tokenization solutions that improve the security of digital payments. These advances continue the company’s long history of innovation, rooted firmly in its culture and people. That’s why it’s so exciting that Master card uses Microsoft 365 to incentivize and engage its employees through highly secure, modern workplaces—where creative collaboration happens as quickly and seamlessly as any Master card payment.

Here’s what Ed McLaughlin, president of Mastercard Operations and Technology, has to say about the company’s adoption of Microsoft Cloud solutions:

“Mastercard connects people, financial institutions, merchants, and businesses across the globe. As one of the largest technology companies in the payments space, we give our employees the tools they need to deliver continual innovation to our customers and do it securely. We selected Microsoft 365 to support a modern workplace for our 11,900 employees, giving them the capability to collaborate on the fly and deliver their best work.”

I like to think of how we are amplifying the ingenuity and creative thinking that goes on every day at Master card through continuous improvements to the Office 365 platform. For example, we are weaving Microsoft machine learning and AI capabilities throughout Office 365 apps. One new feature, Insights in Excel, automatically highlights patterns, outliers, and trends in data, so employees see different perspectives on their business information to spark new ideas.

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[MVP Blog] Provisioning an Office 365 group with an approval flow and Azure functions-part 1


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Office 365 groups span over various Office 365 services and provide a great way for collaborating. By default, every user can create an Office 365 group. While self-service is a good thing and many businesses adopted into that direction, some companies still prefer the controlled approach.

In real world environments, organizations usually want to restrict the group provisioning so that IT can control the wild growth of groups. This article series shows how to create an Office 365 group with an attached approval process with SharePoint Online, Flow and Azure functions. See how this works here!

This is part 1 of a 3 part series. This article series was written by Martina Grom and Toni Pohl.

For showing all the technics behind that requirement we developed a demo scenario showing all necessary steps. You need to have a SharePoint Administrator, a Flow license and an Azure subscription and some basic knowledge about web technologies. There are some steps required, but the process is simple. Follow these steps to get your solution up and running.

The scenario

The following graphics delivers the planned steps for the approval workflow. The blue steps require a user interaction, the orange ones are automatic processes. Green and red show an accept or deny decision.



If a user requests to create an Office 365 group (which can be requested f.e. in a PowerApp or in a SharePoint list) and it gets accepted, the function provisions the group and the initiator gets a notification email. In this sample, we start with the base part that does the work: provisioning the Office 365 group, first as a demo, then in part two the code follows.

First, see how group operations work with Microsoft Graph Explorer

Open, sign in and accept the consent for the Microsoft Graph App.




Now, try to access the Microsoft groups with a GET request of this URL:

If you get an error as here, your account (even if it’s the global administrator) does not have the necessary permissions.


The error says “Authorization_RequestDenied”, and “Insufficient privileges to complete the operation.”

You need to modify the permissions. Open the link in the red message box (or on the left below your account). In the Modify Permissions dialog, click “access to your entire organization” and confirm the “Modify Permissions” button. Alternatively, you can add the required permissions “Read and write all groups” manually.


Then, sign in again (which happens automatically that you get redirected to the login page again). Now, you get a new consent with all possible permissions. Accept the new consent for your organization.


Another box informs about the newly granted permissions, and yes, it can take some minutes before the consent takes effect, but mostly it works instantly.


We’re done with the permissions for our administrator user.

Update December 2017: All App permissions

Since we got some feedback on the required permissions for the app, see the following screenshots for all activated permissions of that app:

For AAD, the following app permissions were used:


For Graph, these permissions have been set.



We hope, this clarifies the permissions.

Acessing groups through the Microsoft Graph API

Ok, now we should be able to use the API for Office 365 groups. For our demo, we are using Microsoft Graph API version 1.0 (which is the current version). The next attempt against works as expected: We get all groups of the tenant – which is one single existing Office 365 group in our sample.


Since the API represents an OData interface, we can use expressions as filtering, paging and more. Here we reduce the output to the relevant properties with $select as parameter:$select=displayName,description,groupname,groupTypes,


For a list of more OData options, see Use query parameters to customize responses and Supported queries, filters, and paging options | Graph API concepts.

Create a new Office 365 group with the Microsoft Graph API

We can create a new Office 365 group with a POST operation and the necessary data as follows. First, we simply copy the JSON output from above and adapt it as needed. We create a new group “My Demo 1” with some description and the necessary properties as here:

"displayName": "My Demo 1",
"description": "This is a demo group",
"groupTypes": ["Unified"],
"mailEnabled": true,
"mailNickname": "mydemo1",
"securityEnabled": false

An Office 365 group is defined by the group type “Unified”. This JSON-description must be pasted into the “Request Body”. So, let’ s execute this operation against with a POST as here:


You should get a HTTP status code 201 (which means Ok, the request has been fulfilled and has resulted in one or more new resources being created.) and the runtime of the operation and some output.

To see, what properties can be used for a POST operation and what properties are read only check out the list at group resource type.

Set the owner of a group

When we create a new group with the Global Administrator with Graph Explorer, that user is automatically owner of the new group which is fine. If we do it (in part 2) with an app, there is no owner set. This means, that the user who requested the new group will not be able to access or to manage it. So, it’s essential, that we are able to set the owner of a group programmatically as well.

The good story is that we are able to do this with the Microsoft Graph API. See how this works. Basically, we need to get the User Id of the owner first. We can get it by asking for the user by his UPN:


In our sample, the User ID is be2cab0f…

Also, we need the Group ID. To get a quick list of all groups, use this GET query:$select=displayName,id

…and copy the Group ID from the output as we did before with the User ID. Here it’s 79744859…

Now we can add that User Id to the list of owners. Create a POST operation in Graph Explorer wit the address of the desired group as follows:$ref

The Request body needs to contain the JSON data of our new owner (the user’s address endpoint):

{"": ""}

This sets the owner of the new group to a specific user. We also need to add the owner as a member of the group. This is exactly the same method (the same JSON body with the same user), just the endpoint is members instead of owners:$ref

The owner now can fully manage the group container object.

Create a new Office 365 group with PowerShell

Of course, we can use PowerShell as well. First, we connect to Exchange Online.

Connect-MsolService -Credential $cred
$session = New-PSSession -ConfigurationName Microsoft.Exchange `
-ConnectionUri `
-Credential $cred -Authentication Basic -AllowRedirection
Import-PSSession $Session -AllowClobber

To see a list of all existing Office 365 groups, use Get-UnifiedGroup.

Now we can create a new group as described in… . There are a bunch of possible options, but this basic syntax is sufficient for the new group:

New-UnifiedGroup -DisplayName "My Demo 2" -Alias "mydemo2" `
-PrimarySmtpAddress "" `
-Owner ""

The group gets provisioned in the same way as before with the Microsoft Graph API.

Check it in Outlook

Open and discover the modern groups. “My Demo 1” should show up in the list of Office 365 groups.




It worked! The mail nickname is the email address with the primary domain defined in that Office 365 tenant. The email address can be changed later with PowerShell. To do that, see the details at Why we moved away from Exchange distribution groups to Office 365 groups and “Setting custom email addresses for the Office 365 group”.



Get an Office 365 group with Microsoft Graph

To access one specific group, we can filter that easily: To identify one group, the ID is added to the request. So you can get the ID from the Graph Explorer Request above.


So, in our case that’s an operation as here:

…and we get just this group.


Delete an Office 365 group

Now, deleting that specific group is easy. The HTTP operation is changed to DELETE.

When the query is executed, it delivers HTTP status code 204 (The server has successfully fulfilled the request and that there is no additional content to send in the response payload body).


The group has been deleted and should no longer be present in Outlook.



Deleted Office 365 groups are (nowadays) soft deleted. This means, you can undelete a group with the Active Directory Module and the PowerShell Cmdlet
Restore-AzureADMSDeletedDirectoryObject -Id <objectId>
as described in Restore a deleted Office 365 Group.

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New features in Microsoft Forms for educators at BETT 2018


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Teachers use Microsoft Forms to create quizzes, polls, or surveys. They can quickly create a survey or quiz in just a few minutes, send to students to fill out on any device, and see the results in real time. Listening to millions of users’ voices, and leveraging latest Microsoft technology, we improved Microsoft Forms to be more collaborative and productive, by adding the following top-requested capabilities:

  • New question types: Teachers can ask students to correctly order items in a list, ask students to self-report, or develop and iterate through a grading rubric using our new ranking and Likert controls.
  • Education Resources (preview) in Microsoft Forms allows teachers to use professionally-created, standards-aligned assessments in their classes.
  • New collaboration features allow easier viewing and sharing of the Forms created in through Microsoft Teams or SharePoint Office 365groups.
  • Integration with PowerPoint (under development): Forms’ integration in PowerPoint will allow teacher to easily insert a quiz to a Power Point deck, adding to Forms’ integration with Excel, One Note and Sway.
  • Administrator control: Administrators will have clear controls over sharing Microsoft Forms outside the organization.
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